Start/notes.ini Parameters/AMgr_UntriggeredMailInterval

AMgr_UntriggeredMailInterval

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Parameter: AMgr_UntriggeredMailInterval
Short description: Interval (minutes) at which the Agent Manager scans for unprocessed "On new mail" agents (catch-up check).

Profile

Parameter
AMgr_UntriggeredMailInterval
Category
Performance / Memory
Component
Server
Available since
R4.6
Supported versions
9.0.1, 10.0, 11.0, 12.0, 14.0, 14.5
GUI equivalent
Server document (Server Tasks → Agent Manager)
Possible values
Integer in minutes, default 60

Description

If an incoming mail trigger notification is lost (server restart, crash, replication latency), an "On new mail" agent may remain pending. AMgr_UntriggeredMailInterval defines how often the Agent Manager checks each mailfile for unread trigger events and catches up on them if needed.
The default of 60 minutes is a good compromise between response time and load; on servers with many mail triggers and critical response time, the value can be reduced.

Example configuration

AMgr_UntriggeredMailInterval=30

Notes & pitfalls

  • Value in minutes.
  • Lower values → faster catch-up response, but noticeably more CPU/IO due to additional scans.
  • Only acts as a fallback – during normal operation, mails trigger immediately.
  • On pure application servers (no mailfiles), the parameter has no noticeable effect.
  • Identically configurable in the Server document – notes.ini takes precedence.
  • The change takes effect only after a restart of the Agent Manager.